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TeleBanco Popular®: 787.724.3650

Hearing Impaired (TDD): 787.753.9677

209 Ave. Ponce de León San Juan, PR 00918

Routing numbers

Puerto Rico:021502011

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Never share confidential information about your accounts, such as: username, password or Social Security number through emails, on social media or on external websites. Popular won't ask you to disclose your confidential information.

Banco Popular of Puerto Rico is Member of the FDIC. Equal Housing Lender

Credit Reporting Disputes

You have the right to dispute the accuracy of the credit information we have reported by writing to us and describing the specific information that is inaccurate or in dispute, and the basis for any dispute with supporting documentation, to the address below.

Banco Popular de Puerto Rico PO Box 71589San Juan PR 00936

Please write a letter with the following information:

Full name
Mailing address
Account number in question
Date of birth
A detailed description of the issue and the desire resolution.